Frequently Asked Questions

Find the answers to our most frequently asked questions on Safer Schools.

• How do I find my PIN code for the Digital Tests in the Safer Schools App?
• What is the licence number for Teach Hub?
• How do I find my school in the App or Admin Portal dropdown lists?
• My username/password isn’t working on the ABLE Admin Portal.
• I submitted the Access Now form, why haven't I heard anything further?
• Why did I not get my Digital Test certificate?
• Can the Safer Schools App be used on a laptop or desktop?
• Our school is not insured by Zurich Municipal. Can we pay for access to the App?
• How do I turn on/off notifications from the Safer Schools App?
• I am having technical issues with my Safer Schools App.